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F.A.Qs

F.A.Qs

Here you will find the answer to the most common questions we receive from our customers

8 articles
Johanna Sykora avatarSimon Lundh avatar
Written by Johanna Sykora and Simon Lundh

How to order a campaign on the order page

This is how you select packages, edit information or images and place your manual order.
Johanna Sykora avatar
Written by Johanna Sykora. Updated this week

How to cancel a campaign

Cancelling a campaign before it goes live or what to do if ad is live.
Johanna Sykora avatar
Written by Johanna Sykora. Updated this week

Update listing information

How to update the information and the image on the order page to reflect your latest listing update on your website.
Simon Lundh avatar
Written by Simon Lundh. Updated over a week ago

Login or reset password

Guide on how to log in to Adfenix platform
Johanna Sykora avatar
Written by Johanna Sykora. Updated this week

I can't find my listing in the Adfenix app

Here we take a look at various reason why you can’t find your listing within the app
Simon Lundh avatar
Written by Simon Lundh. Updated over a week ago

Where to find Invoice information for last cycle (Analytics)

Brief description about how to access invoice information
Johanna Sykora avatar
Written by Johanna Sykora. Updated this week

How Adfenix fetches information, images and text from your website

How we project the information on the order page
Simon Lundh avatar
Written by Simon Lundh. Updated this week

Problem connecting a Facebook page in Adfenix platform

Tips on what you can do if your attempt to connect your office's Facebook page did not succeed
Johanna Sykora avatar
Written by Johanna Sykora. Updated this week
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