F.A.Qs

Here you will find the answer to the most common questions we receive from our customers

8 articles in this collection
Written by Johanna Sykora and Simon Lundh

Connect your office's Social accounts directly on the platform

A step-by-step guide for how you can connect your office's social accounts to the Adfenix platform yourself.

Written by Johanna Sykora
Updated over a week ago

About our publication email and live email

Overview of when publication email is triggered, and why it may not have been sent out (I have not received any e-mail for the property).

Written by Johanna Sykora
Updated yesterday

Update listing information

How to update the information and the image on the order page to reflect your latest listing update on your website.

Written by Simon Lundh
Updated over a week ago

Problem connecting a Facebook page in Adfenix platform

Tips on what you can do if your attempt to connect your office's Facebook page did not succeed

Written by Johanna Sykora
Updated over a week ago

I can't find my listing in the Adfenix app

Here we take a look at various reason why you can’t find your listing within the app

Written by Simon Lundh
Updated over a week ago

How to cancel a campaign

Cancelling a campaign before it goes live or what to do if ad is live.

Written by Johanna Sykora
Updated over a week ago

Where to find Invoice information for last cycle (Analytics)

Brief description about how to access invoice information

Written by Johanna Sykora
Updated over a week ago

Login or reset password

Guide on how to log in to Adfenix platform

Written by Johanna Sykora
Updated over a week ago